Gardening Westminster Accessibility Statement

This accessibility statement explains how Gardening Westminster and related Westminster gardening services work to make information and services accessible to everyone. We are committed to digital accessibility as part of our wider commitment to inclusive garden care and garden services in Westminster. Our approach follows recognised standards and practical measures so people with different needs can access our content and book or request support.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard as a baseline for accessibility. This means we design pages, forms and documents with clear structure, meaningful headings, and consistent navigation to help people using assistive technology. Our statements and processes are intended to reflect the needs of residents and clients seeking gardening in Westminster and nearby neighbourhoods.

To support people who use screen readers, we provide properly ordered headings, descriptive link text, and clear alt text for images when images are essential. We test with common screen-reader setups and check reading order, landmark roles and aria attributes where needed to improve clarity for all users in the Westminster garden care area.

We support comprehensive keyboard navigation so that anyone who cannot use a mouse can still access our pages and service materials. Keyboard focus indicators are maintained, and interactive components are operable by keyboard alone. Our goal is to make sure that booking information, accessibility statements, and service descriptions for Gardening Westminster are reachable via keyboard and assistive tools.

Our design principles include accessible colour contrast, resizable text and responsive layout for mobile and desktop. We regularly run checks to ensure high contrast for text, ensure text can be increased without loss of content or functionality, and avoid content that flashes or moves in a way that could cause seizures or distraction.

We maintain accessible documents and publications related to Westminster garden care. Where documents are provided in PDF or other formats, we endeavour to offer alternative formats on request, and to ensure that essential PDFs meet tagging and structure requirements for screen readers.

Key accessibility features we provide include:

• WCAG 2.1 AA compliance as our primary technical target for pages and digital resources;
• Clear, semantic HTML and ARIA where necessary to support screen-reader support and logical navigation;
• Full keyboard access to navigation, interactive forms and service booking;
• High contrast and scalable text options to support visibility;
• Alternative formats offered on request for core documents about gardening in Westminster.

We also perform user testing and include accessibility checks in our development and content workflows. Our teams carry out routine manual checks and automated scans to identify issues and prioritise fixes. We track accessibility improvements and aim to resolve priority issues promptly to maintain a reliable experience for all visitors seeking Westminster gardening and garden care services.

If you have difficulty accessing any part of our materials or need information in a different format, please contact our accessibility team using the contact options listed on this site or through the official enquiry channels provided for Gardening Westminster. Please state the content you need, the format you prefer, and any assistive technology you use. We will respond and provide the requested information, or a reasonable alternative, in a timely manner.

We review this accessibility statement at regular intervals and update it to reflect changes in our services and improvements in accessibility. Our ambition is to ensure Westminster garden services and Gardening Westminster area resources are usable and welcoming to everyone. Thank you for helping us improve inclusivity in garden services across Westminster.