Privacy Policy

Welcome to Gardening Westminster. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, postal address.
Non-Personal Identification Information: Browser type, operating system, IP address, browsing behavior.
Payment Information: Credit card details processed through secure payment gateways.
Usage Data: Information about how you use our website and services.

2. How We Use Your Information

Your information is used in the following ways:

To Provide Services: Facilitating gardening consultations, scheduling appointments, and delivering our gardening services.
To Improve Customer Service: Responding to your inquiries more efficiently and tailoring our services to better meet your needs.
To Personalize User Experience: Customizing our website to display content relevant to your interests.
To Process Payments: Handling transactions securely through trusted payment processors.
To Send Periodic Emails: Communicating updates, promotional offers, and important information related to our services.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Trusted Third Parties: We may share your information with trusted partners who assist us in operating our website, conducting our business, or providing services to you as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Ensuring that your data is encrypted during transmission and storage.
Access Controls: Limiting access to your personal information to authorized personnel only.
Regular Updates: Continuously updating our security protocols to protect against unauthorized access and data breaches.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Restriction of Processing: You can request that we limit the processing of your personal information.
Data Portability: You can request that we transfer your personal information to another organization.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

Essential Cookies: Necessary for the basic functioning of our website.
Performance Cookies: Collect information about how you use our website to help us improve its performance.
Functional Cookies: Remember your settings and preferences to provide a more personalized experience.
Advertising Cookies: Track your browsing habits to display relevant advertisements.

You can control the use of cookies through your browser settings, but disabling certain cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child without parental consent, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have data protection laws different from those of your jurisdiction.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

12. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given your explicit consent for us to process your personal information for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.
Legal Obligations: We are required to process your information to comply with applicable laws and regulations.
Legitimate Interests: Processing is necessary for our legitimate business interests, provided it does not override your rights and freedoms.

13. Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you. Any decisions made regarding your personal information are based on human judgment and are subject to review.

14. Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing our data protection strategy and ensuring compliance with this Privacy Policy. The DPO can be contacted through the designated communication channels.

15. Your Acceptance of These Terms

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.